UDM-Pro Quick Start Guide (2024)

The following components will be required for:

• HDD Installation: Components D or E
• Rack Mounting: Components A, B, C, and F
• Flat Surface Staging: Component G

UniFi Dream Machine Pro

Power Cord

A- Bracket Screws (Qty. 8)

B- Mounting Screws (Qty. 4)

C- Nuts (Qty. 4)

D- Security Screw

E- 2.5" HDD Screws (Qty. 4)

F- Rack-Mount Brackets (Qty. 2)

G- Rubber Feet (Qty. 4)

Touchscreen Display
Bootup Animation	A display message of "UDM-Pro is Starting..."
Location Animation	This indicates that you clicked Locate in the UniFi Network Application. The software will also display the location of the device on the map.
HDD LED
Flashing White	Indicates Read/Write Activity
Steady Amber	Indicates HDD Error
RJ-45 Speed/Link/Activity LED (Ports 1 - 9)
Off	No Link
Amber	Link Established at 10/100Mbps Flashing Indicates Activity
Green	Link Established at 1Gbps Flashing Indicates Activity
SFP+ Speed/Link/Activity LED (Ports 10 - 11)
Off	No Link
Green	Link Established at 1Gbps Flashing Indicates Activity
White	Link Established at 10Gbps Flashing Indicates Activity
HDD Bay
Install a 3.5" or 2.5" HDD (not included) to use the device as an NVR for UniFi Protect.
RJ45 LAN (Ports 1 - 8)
The RJ45 ports support 10/100/1000 Ethernet connections. By default, they are set to DHCP Server with the fallback IP address, 192.168.1.1/24.
RJ45 Internet (Port 9)
The RJ45 port supports a 10/100/1000 Ethernet connection. Set to DHCP Client by default.
SFP+ Internet (Port 10)
The SFP+ port supports a 1/10G Ethernet connection. Set to DHCP Client by default.
SFP+ LAN (Port 11)
The SFP+ port supports a 1/10G Ethernet connection. By default, it is set to DHCP Server with the fallback IP address, 192.168.1.1/24.
Reset Button
Resets to factory defaults. The device should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the display indicates that the device has reset itself. After a few seconds, the LED will turn off, and the device will automatically reboot.
USP RPS LED
Reserved for future use.
USP Connect DC Input
Reserved for future use.
Power Port
Connect the included Power Cord to the Power port.

Ensure that your UDM-Pro is fully powered down and unplugged prior to installing your 2.5" or 3.5" HDD.

Press the right end of the HDD bay cover inward to unlatch it, then pull the plastic tab out to release the HDD mounting tray.



1. Insert your 3.5" HDD into the mounting tray:
   

   See Also

   Ubiquiti UniFi Dream Machine ProUnifi Dream Machine Pro (UDM Pro) Review & Setup Guide — LazyAdminUbiquiti UniFi Dream Machine Pro - Fully Managed Netwerkswitch - Security Gateway | bolUbiquiti UniFi Dream Machine Professional (EU-model) - itguy013 - Product reviews

   	Note: If you are installing a 2.5" HDD, proceed to Step 4.

   1. Position your 3.5" HDD inside the mounting tray so that the device's side threading hole is aligned with that of the tray.

   2. Fasten the security screw (D) into the aligned threading hole with a Phillips screwdriver until secure.

      

   3. Proceed to Step 5.

Insert your 2.5" HDD into the mounting tray:

1. Position your 2.5" HDD inside the mounting tray so that the device's threading holes are aligned with those at the bottom of the tray.

2. Fasten the mounting screws (D) into the aligned threading holes with a Phillips screwdriver until secure.



2. Reinsert the tray back into the HDD bay, then push the right end of the bay's front panel in until it clicks into place.

HDD Removal:

Installation Requirements

• Phillips screwdriver
• Standard-sized, 19" wide rack with a minimum of 1U height available
• For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.

	Note: Although the cabling can be located outdoors, the UDM-Pro itself should be housed inside a protective enclosure.

1. Position the first rack-mount bracket (F) so that its four holes align with the four threading holes on either side of the UDM-Pro.

2. Fasten the first rack-mount bracket using four bracket screws (A), then repeat the process with the second rack-mount bracket.
   

3. Align the front-facing holes of the rack-mount brackets with those of the wide rack's support legs.

   1. If your mounting rack's holes are circular, fasten two mounting screws (B) through the rack-mount bracket and the rack's support legs.
      

   2. If your mounting rack's holes are rectangular:

      1. Fasten two cage nuts (C) to each of the mounting rack's support legs.
      2. Thread the mounting screws (B) through the rack-mount brackets and the circular ends of the cage nuts.
      

1. Connect one end of your Ethernet cable to your modem or router, then connect the other end to the RJ45 Internet port on the front of the UDM-Pro (Port 9 in the Hardware Overview table).

   

1. Connect one end of your fiber optic cable to your modem or router.

2. Remove the rubber plug from the SFP+ Internet port (Port 10 in the Hardware Overview table).

3. Insert your SFP Fiber Module (or compatible third-party equivalent) into Port 10.

4. Connect the other end of your fiber optic cable to the SFP Fiber Module.

3. Insert your SFP Fiber Module (or compatible third-party equivalent) into Port 11.

4. Connect the other end of your fiber optic cable to the SFP Fiber Module.

System Requirements

Either of the following is required:

• An iOS or Android™ mobile device with the UniFi Network Mobile app installed.
• The Google Chrome web browser.

  	Note: Other browsers may offer limited functionality.